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Learning & Development - Course Registration

To register simply complete the form below for each person that will attend. Thank you.

Course Descriptions

Complete List of Descriptions of Courses Currently Offered by Bankers' Bank Northeast

Note: Not all courses are scheduled each month,
but any topic may be requested at anytime

 

Disaster Recovery Process
A review of the process required by Bankers' Bank Northeast for dealing with a Disaster Recovery situation in your institution. Discussion topics will include essential paperwork, as well as step-by-step instructions to ensure business continuity.
Audience: Any individuals at your institution that will be conducting business in a Disaster Recovery situation.

Domestic Wires
Do you know what information is required to process Domestic wires? If so, do you know why? This will be a review of the protocol and information needed to process Domestic wires through the STARS platform.
Audience: Any individual who has the responsibility of processing or receiving wire information from your customers.

International Wires (USD & Foreign Currency)
An overview of processing procedures and reporting functions of International wires through the STARS™ platform.
Audience: Personnel responsible for processing or receiving information from your customers regarding International wires.

International Services (Foreign Currency, Cash Letter/Collection)
A review of how to process foreign currency items on STARS including Foreign Cash Letter/Collection items, buying and selling Foreign Currency and ordering Foreign Drafts.
Audience: Anyone at your institution that will be processing Foreign Currency services offered to your customer.

OnWe Adjustments
A review of the procedures for processing OnWe® adjustment items through the STARS™ platform including obtaining the required information using the OnWe® console.
Audience: Any individual tasked with processing OnWe adjustments in your institution.

Reporting Functions of STARS™
An overview of all the different reporting functions such as Live Position, Account Activity and Report Files including how to view, search and track transactions.
Audience: Personnel responsible for balancing and tracking of activity through the institutions DDA account.

STARS™ Platform Overview
A short refresher course on the overall system including a brief overview of how to navigate, standard reporting options and a very basic overview of tabs and their functions.
Audience: New STARS™ access users, new hires, and anyone needing a quick refresher.

Questions? Contact Richard Sena at 860-266-2458 or
via e-mail ras@bankersbanknortheast.com

*Courses described above will be offered via conference call and an on-line webinar using GoToMeeting.com.

 

 

 

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Last Updated: February 26, 2013
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