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FOR IMMEDIATE RELEASE
Bankers’ Bank Northeast Welcomes April MacClain As New Manager Of Client Services
Banking pro added to insure top-ranked customer experience for banks and credit unions doing business with Bankers’ Bank Northeast
Glastonbury, Conn.: April MacClain has joined Bankers’ Bank Northeast as manager of its client services department. The move will insure that customers of the bank will continue to receive high-level attention when they take on new services and products of the bank, and in the fulfillment of their ongoing relationship with Bankers’ Bank Northeast.
“Customer service is the foundation of everything we offer at Bankers’ Bank Northeast,” said Susan W. Salecky, Senior Vice President of Service And Sales. “We survey our customers twice a year to measure how we’re doing, and we consistently get the highest marks for our dedication to service. We’re delighted to have April join us to manage this department, and to uphold the high standards we’ve set for our company.”
MacClain comes to Bankers’ Bank Northeast from Guilford Savings Bank, where she was operations manager and officer for the past nine years. She also held various operational duties at Connecticut River Community Bank, New England Bank and Glastonbury Bank & Trust Co.
MacClain is currently enrolled in the Connecticut School of Finance and Management and will graduate this spring. She lives in South Glastonbury with her husband and daughter. She is a co-chair of the Branford Relay for Life, a board member of the Guilford Community Fund and a member of Junior Achievement Banks In Action.
Bankers’ Bank Northeast, based in Glastonbury, Conn., serves more than 200 community banks and credit unions throughout New England, New York State and New Jersey. It is a state-chartered institution that is FDIC-insured and a member of the Federal Reserve System and the Federal Home Loan Bank of Boston. Nationally, there are 15 bankers’ banks that work with more than 6,500 community financial institutions in all 50 states.
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